Cancellation Policy
At StellarCove Inc, doing business as presentslide, we want cancelling to be as simple and transparent as signing up. This Cancellation Policy explains how to cancel a plan or a recurring subscription and what happens after you do.
1. Cancel Anytime
You may cancel your plan at any time. There are no cancellation fees, penalties, or long-term commitments. Your access remains active through the end of the period you have already paid for.
2. One-Time Plans
One-time plans are billed a single time and cover one month of service. Because no recurring charge is created, there is nothing to cancel -- the plan simply ends at the close of its service period.
3. Monthly (Recurring) Plans
Monthly plans renew automatically each billing cycle until you cancel. When you cancel a monthly plan:
- No further charges will be made after your current billing cycle ends.
- You keep full access to your plan until the end of the cycle you have already paid for.
- Cancellation stops future renewals only; it does not retroactively refund prior charges.
4. How to Cancel
You can cancel using any of the following methods:
- From your account: Sign in and open your dashboard to manage your plan.
- By email: Send a cancellation request to support@presentslide.com from the email address on your account, including your order number.
- By phone: Call our support team at (314) 912-2823 during business hours.
Cancellation requests are processed promptly, and you will receive written confirmation once your cancellation is complete.
5. Refunds After Cancellation
Cancelling a plan stops future billing. If you believe you are entitled to a refund for a recent charge, please review our Refund Policy or contact our support team, and we will review your request.
6. Contact Information
For any cancellation-related questions or requests, please contact us:
StellarCove Inc
Address: 211 N Broadway, Suite 2440, St. Louis, MO 63102
Phone: (314) 912-2823
Email: support@presentslide.com